Refund Policies

At Sunrise Group – A Computer Institute, we value transparency and fairness. However, due to the nature of our services and course structure, the following refund policies apply:

1. Non-Refundable Fees

• All course fees are strictly non-refundable once the admission is confirmed, irrespective of course progress or attendance.

• Registration, admission, and examination fees are also non-refundable under any circumstances.

2. Course Cancellation by Student

• If a student voluntarily withdraws from the course for any reason (personal, academic, or professional), no refund will be issued.

• Fees cannot be transferred to another student or course once the enrollment is processed.

3. Batch Transfer Policy

• In special cases (medical, relocation, etc.), students may request a batch transfer within 15 days of course start, subject to management approval.

• Batch transfers are allowed only once and do not guarantee seat availability.

• No refund will be issued in case the student is unable to attend the new batch.

4. Course Cancellation by Institute

• If the institute cancels a course due to insufficient enrollments or unforeseen reasons, students will be offered:

  • Full refund of paid fees or

  • Option to shift to another course or batch.

5. Online Classes & Digital Content

• Once access is granted to online learning materials, video lectures, or digital kits, no refund will be applicable—even if the course is discontinued.

6. Special Offers / Discounted Admissions

• Fees paid under scholarships, discounts, or special offers are non-refundable and non-adjustable.

7. Disciplinary Action

• If a student is expelled due to misconduct or violation of institute rules, no refund shall be granted.